Monday.com is a powerful, cloud-based project management tool designed to help teams streamline workflows, enhance collaboration, and visualize progress. It  simplifies how teams manage workflow and communication.

The key feature of Monday is their color-coded boards that allow team members to quickly check which projects are in progress, which tasks are complete and where colleagues' may need some help. The platform encourages collaboration and highlights relationships between different projects.

Monday allows project managers to quickly see which team members are over/underworked and balance out workloads while also providing the whole team with a base for communication, aiming to eliminate confusion.

The platform comes with over 200 board templates that can be customized through the platform's intuitive drag and drop interface, allowing team members to customize boards to their specific needs.

Since its launch, the platform has become very popular, boasting over 100,000 customers; notable businesses that use the software include Adobe, Uber, Universal, and Zippo.

This guide breaks down everything you need to know about Monday.com—its features, pricing, pros, and cons—to help you decide if it’s the right tool for your business.

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What is Monday.com​?

Monday is a cloud-based project management software. Getting started and trialing the software is relatively easy. An account can be created using an email on Monday.com, and users can start using the software with a 14-day free trial. There's no need to enter any credit or debit card information until the end of the trial period, either.

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Platform Availability and User Interface

Monday.com is accessible on web browsers, as well as through desktop and mobile apps. Its sleek, modern interface incorporates a wide range of project management features while remaining user-friendly, making it suitable for teams working from multiple devices or remote locations.

Let's take a look at some of the main features of the platform.

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Monday.com Features Overview

Streamlined Task Management

One of Monday.com’s standout features is its color-coded boards that make it easy to track project progress. Boards allow team members to see who is assigned to each task and where they are in the process, making task management efficient and visual.

Centralized Team Communication

Monday.com offers a centralized platform for communication. Each task on the board can include comments, attachments, and updates, keeping discussions organized. This feature reduces back-and-forth emails, helping teams stay aligned.

Visual Organization Tools

The platform’s use of color and icons provides excellent visual organization. This helps team members quickly identify the status of tasks and enables managers to balance workloads based on each member’s capacity.

Client Collaboration as Guests

Monday.com allows users to invite clients or external stakeholders as guests to specific boards, providing transparency and real-time project updates without additional communication efforts. This feature is particularly useful for client-facing teams.

Alternative Project Views

Monday.com supports multiple project views, such as Gantt charts, timelines, Kanban boards, and calendars, making it versatile for different types of projects and workflows. Teams can choose the view that best fits their needs.

Timeline and Scheduling

Timeline view, one of the most notable alternative views, is ideal for tracking tasks or projects spanning multiple days or for teams working on multiple projects. If there's a delay with a project, users can drag and drop timeline bars to update the expected completion date. Users can also view multiple timelines at the same time on a single timeline board.

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Customer Service & Support

Monday.com offers support through both phone and email.

The website also has an extensive range of articles and guides that can help users make the most out of the platform. However, it lacks a live chat function, something often demanded from Saas products.

Monday.com also runs daily webinars, which can help users get used to the platform. These webinars include:

• A showcase of the software every weekday.
• Live Q&As with platform representatives.
• Other scheduled webinars on more specific topics such as Project Management Methodologies.

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Pricing Plans: Which Monday.com Package is Best for Your Team?

Monday offers five pricing options. The business operates on a pay-per-seat model, which we think is a considerable downside to the platform. 

• Free Plan: Limited features for up to 2 users
• Basic Plan: $9/user/month for essential features
• Standard Plan: $12/user/month with additional collaboration tools
• Pro Plan: $19/user/month, offering advanced project management features
• Enterprise Plan: Custom pricing with tailored features for large organizations

Note: Pricing is based on annual billing, with higher rates for monthly payments. For more details, visit the Monday.com Pricing Page

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Pros and Cons of Using Monday.com

Pros of Monday.com

• Built for multiple users - The platform is designed for multiple users. It does a great job of streamlining the collaboration process and provides a base for communication, making it an invaluable tool for companies with remote teams.
• Great tracking features - Monday.com is excellent for checking the progress of tasks. The visual boards and intuitive user interface provide information at a glance. The color-coding also makes it easy for team members to see which areas may require their immediate attention.
• Alternative views - The platform has a wide range of alternative views, such as a Gantt chart and timeline view that many users find more appropriate for their requirements. Other views include a kanban board and a calendar view.
• Powerful Communication Tool - Teams can invite guests to view boards and timelines. This feature helps centralize communication and allows clients to track the progress of their projects.

Cons of Monday.com

• Per-user pricing - Monday operates on using a per-user pricing model. The free plan allows for up to 2 users. However, adding additional users will require you to upgrade your plan and pay for each user you wish to add.
• Basic version lacks important features - The basic package lacks some essential features such as advanced search functions and integrations. You may find yourself having to subscribe to a more expensive package to fulfill all of your requirements.
• Difficult to track time and expenses. It's not that easy to track time against each task. The platform would benefit by incorporating more advanced features that help with time management and tracking expenses.
• Requires a learning curve - If you have a lot of work, the interface can be cluttered and sometimes confusing. Also, it may take a while to understand some of the alternative views.
• Needs more integration options - Monday integrates with Dropbox, Excel, Zapier, Google Drive, Slack, Trello, and a few others. However, it would be great to see the platform expand and support integration with a wider range of platforms.

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Who Should Use Monday.com?

1. Small to Medium-Sized Businesses: Perfect for SMBs needing affordable, user-friendly project management to streamline tasks and improve team collaboration.

2. Marketing Teams: Ideal for managing campaign schedules, content calendars, and multi-channel projects with timeline and deadline tracking.

3. Remote Teams: Great for remote teams, with real-time updates, workload tracking, and centralized communication for seamless collaboration.

4. Project Managers: Offers multiple views (Gantt, Kanban) to track complex projects, balance workloads, and keep tasks on schedule.

5. Product Development Teams: Helps organize each stage of product development with customizable boards, timelines, and task tracking.

6. Large Enterprises: Provides advanced features for large organizations with cross-departmental projects and extensive collaboration needs.

7. Client-Facing Teams: Allows clients to view project progress in real-time, improving transparency and client relationships.

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How Marketing Teams Can Use Monday.com

Marketing teams often juggle multiple campaigns, content calendars, and ad schedules. With Monday.com, marketers can create dedicated boards for each campaign to organize tasks, assign deadlines, and monitor content approvals. The timeline view is especially useful for visualizing marketing schedules and ensuring that launch dates align across platforms.

For instance, your marketing team could use Monday.com to plan a product launch. They can track each phase—content creation, social media promotion, and email campaigns—in one place, allowing all team members to stay in sync and meet deadlines.

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Monday.com for Remote Team Management

For teams working remotely, Monday.com offers an efficient way to collaborate without needing constant check-ins. Managers can use Monday.com’s workload view to track each team member’s capacity, assign tasks, and monitor progress in real-time. The centralized communication features also ensure that remote teams stay aligned, regardless of time zone differences.

For instance, your remote development team can use Monday.com to break down complex projects into manageable tasks, update each other on progress, and discuss any roadblocks directly on task boards. This setup reduces the need for frequent meetings, saving time and improving productivity.

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Is Monday Suitable for Your Business?

Overall, Monday.com is an extremely useful tool for project management. The platform is highly visual, making it easy to see the progress of a project with a quick glance.

The use of the boards of the platform encourages collaboration and gives team members a base for communication.

The platform is especially useful for project managers, allowing them to distribute workflow more evenly across the team.

The platform does, however, have some drawbacks. The price per user model being the main issue, as it can be quite expensive for larger teams. The platform could also benefit from a live chat function and a more comprehensive range of integration options.

Interested in discovering how Monday.com can enhance your team’s productivity?

Contact us today for a personalized consultation.

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FAQs About Monday.com

Does Monday.com offer a free plan?

Yes, Monday.com’s free plan allows up to 2 users with basic project management features.

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How does Monday.com compare to Asana and Trello?

Monday.com is more feature-rich and customizable, while Asana and Trello provide simpler, task-oriented project management options. Monday.com is best for complex workflows and large teams.

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Is Monday.com suitable for small businesses?

Yes, Monday.com offers flexible pricing plans that cater to small businesses and large enterprises alike.

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Can you integrate Monday.com with other tools?

Yes, Monday.com integrates with popular tools like Slack, Google Drive, and Zoom. However, expanding its integration options would benefit users with specific software requirements.

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